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Foundations in IT Service Management: basierend auf ITIL® V3 (ITSM Library)(Schwarz-Weiß-Version) - Tjassing, Ruby - Amazon.de: Bücher
ITSM Foundation: Master the Fundamentals of IT Service Management and Get Certified in ISO/IEC 20000:2011 with NovelVista Learning Solution | by Emily Vancamp | Aug, 2023 | Medium
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ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond : Agutter, Claire: Amazon.de: Bücher
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